ArmorVox for Genesys: Difference between revisions
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Latest revision as of 05:02, 23 April 2024
Description
ArmorVox is a text-independent speaker recognition system that can be used to verify the identity of a user by their voice. It is designed to work with the Genesys customer experience platform, and can be used to authenticate users when they call into a contact center or when they use the Genesys mobile app. ArmorVox uses a proprietary algorithm to analyze the voiceprint of a speaker, and can identify individuals with a high degree of accuracy. The system is resistant to
